FAQ

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If your question isn't answered below, feel free to contact us.

  • How do I charge the battery?  Each power chair has a cord for recharging. Simply plug your power chair into a regular 3-prong electrical socket at night, and it will be ready to go in the morning. It is recommended that the power chair be turned off before charging.

  • How much does a power chair cost? Our power chair models start at around $6000; however the amount you pay depends on your insurance. For example, because the amount Medicare will pay is different for nearly every state, your out-of-pocket amount will vary if you qualify for Medicare reimbursement.

  • How do I get service after I've place my order? Please call us at (478) 743-4557 and one of our customer service representatives will help you. 
      
  •  What is the difference between a power chair and a scooter? A power chair is an excellent choice for indoor use. It fits almost anywhere and turns on a dime. The scooter has a handlebar design; and, while it is slightly larger than a power chair, it is perfect for use outside the home. Your doctor will determine if a power chair or scooter is best for you.

  • Is it easy to disassemble and transport a power chair? We offer several types of powerchairs that range from transportable chairs with each piece weighing no more than 30 pounds to powerchairs that are not foldable or require a van or pickup truck to transport. Ask your mobility consultant what powerchair fits your transportation needs.  Call us at (478) 743-4557 for additional information. 

  • What is required of my doctor? If you are eligible for reimbursement through Medicare or other insurance, your doctor must determine that you have a medical need for power mobility equipment, and complete paperwork. Chi-Chester's Homcare handles all of the paperwork for you and contacts your doctor.

  • How can I get a lift or ramp? And will Medicare pay for it? We offer a wide selection of lifts and ramps. Medicare does not pay for either of these items.

  • Where is Chi-Chester's Homecare located? We are conveniently located at 1042 Gray Highway, Macon, GA.  Click here for driving directions.
Emergency Service

    We offer 24-hour emergency service.
    Toll Free: (866) 515-4557

Hours of Operation
M-F 8:30 a.m. 5:30 p.m.
Sat 9:00 a.m. 1:00 p.m.
Sun Closed
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