You may return most new, unopened items for a full refund within 10 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. 


All returns will be subject to a 15% restocking fee. Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.


Returns will not be accepted on items that are:

  • Opened or used
  • Missing their serial number or UPC
  • Special orders (returned at our discretion)
  • Returned more then 10 days after delivery
  • Returned without notification
  • Lift chairs, Scooter, and Power wheelchairs are not eligible for return.